Microsoft Office 2007 Pro Best Buy customer servic

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I purchased a Asus pc from Madison WI Greatest Buy in Oct 2010, I am presently a Masters college student working on an IT diploma. I require the laptop or computer especially for this. From early on I've had a lot of issues together with the laptop or computer shuting alone off for no explanation. I did acquire the black tie safety.I've taken this machine into your GEEK Sqaud 5 certainly I repeat five occasions. The very first two times they changed some inner parts like the mom board. The machine has continued to fall short. The last time I needed to consider it in I was on getaway in Florida and now I have even a even bigger mess. Becoming told once again there's practically nothing mistaken together with the machine and there is nothing at all they could do for me. We've many people witness this laptop or computer just shutting down for no aparant cause. Throughout this total ordeal,Microsoft Office 2007, my studies have fallen behind,Microsoft Office 2007 Product Key, and now getting 1200 miles from exactly where they are shipping the computer back to . I've nevertheless no laptop or computer to use,Microsoft Office 2007 Pro!! I was advised many time they'd stand behind there "Black Tie" protection, not so much at this point



We have been put on hold for hours at periods trying to resolve this, sure I said HOURS on Sat April ,16 2011 2 1/2 hours holding to get no where.



My suggestion to anyone at this point is DON'T waste your money on black tie,Office Professional 2010, its a waste of your money. The sad part is I dont' want my money back again or really anything special just a functioning computer

BrianG72 4/16/11 1:24PM