Avaya Survey Reveals Healthcare IT Professionals' Views On Latest Technologies And Challenges
March 17, 2011
Collaborative communications may be the crucial issue in driving efficient affected person treatment in healthcare, reveals survey performed by Avaya at HIMSS 201
Avaya,
Office Professional 2010 Key, Inc., a worldwide leader in organization collaboration methods, application, and providers, recently announced the results of the Healthcare Engineering Outlook survey it performed in the 2011 HIMSS Conference and Exhibition in February. Avaya presents an array of healthcare communications remedies incorporating unified communications and contact middle technologies,
Microsoft Office Home And Business 2010, serving greater than five,000 healthcare companies globally.
According to the survey, improving affected individual care and satisfaction via collaborative communications – which consists of mobile communications, automated outreach, and technologies for driving workflows – was top of mind for many healthcare technological innovation pros. When asked "What benefits do you expect to realize from your technologies investments?" the majority (74 %) cited "improved stage of care and response to patients." And after respondents have been asked what they considered to be probably the most helpful worth of cellular communications, the bulk chose: "improving affected person treatment by improving response time for you to individuals (67 percent)."
The survey, performed onsite on the Avaya booth with the HIMSS event and hosted by market place analysis firm Exhibit Surveys, Inc.,
Windows 7 64 Bit, asked healthcare technological innovation professionals their thoughts on a variety of collaborative technologies and their influence in healthcare environments.
Overextended staff is prime worry amongst healthcare tech professionals
In relation to the healthcare technological innovation industry's thoughts to the hurdles to providing greater affected person treatment, Avaya's survey discovered that respondents concentrated mostly on employees issues. Asked concerning the biggest problem healthcare companies at the moment deal with, the prime remedy (32 %) cited "overextended clinical employees shelling out a lot of time executing non-patient care routines." This was followed by "poor or absence of effective communication amongst employees," and "bottlenecks in patient movement."
"With these survey final results, we're seeing issues between healthcare technologies pros about staffing and time being put in away from individuals, which tremendously impacts patient treatment and performance," explained Bruce Wallace, Avaya's healthcare apply leader. "To handle these challenges head-on, sector professionals are turning to communications solutions that generate quicker and more productive collaboration, which makes all of the difference in an industry exactly where every 2nd counts."
The survey also asked about video-based communications from the healthcare business. Survey respondents felt this technology could make one of the most considerable influence in two key places -- Doctor Consultations and Distance Telemedicine – both of which tied for first spot in terms of influence. According to Wallace, video adds a crucial new dimension towards the healthcare industry, with group consultations gaining real-time visuals and enhanced document and picture sharing abilities. This can velocity and boost collaboration for physicians, health professionals and individuals.
Looking forward, healthcare professionals had been asked which concerns going through their hospital or facility could well be most crucial to deal with inside the subsequent three many years,
Office Pro 2007 Key, contemplating Meaningful Use and Accountable Care demands. According on the survey,
Office Standard 2007, "communication and workflow integration into Healthcare Data Programs (HIS)" was ranked since the most crucial (with 95 % responding ‘extremely important' or ‘very important'), followed by automated individual followup and mutli-modal collaboration.
Avaya delivers a variety of healthcare collaboration options which includes the recently announced Avaya Cellular
Device Checkout – a secure mobility resolution for healthcare organizations that employs personalized WLAN products – and Avaya Individual Followup, which uses automated outreach to call and follow up with individuals soon after their discharge from a hospital. For more data, pay a visit to avaya.com/healthcare.
For far more information, visit
About Avaya
Avaya is often a worldwide leader in enterprise communications methods. The organization provides unified communications, speak to centers, info answers and associated providers directly and by way of its channel partners to foremost companies and organizations around the world. Enterprises of all sizes count on Avaya for state-of-the-art communications that increase efficiency, collaboration, customer service and competitiveness. For more information, visit www.avaya.com.
SOURCE: Avaya, Inc.