Guy Kawasaki to the landlords of small firms raised 10 recommendations ,
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1.
dress up as a latent customer , to call your corporation to see if your workers will respond .
2.
retard your site to see if there namely Make sure to have your house number upon .
3.
required to bring a company 's e-mail customer advocate and see your employees will react .
4.
out apt pick up a customer phones a daytime ,
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5.
with your sales staff to go out to visit a customer bargains call , with your customer service staff work out to visit a dozen customer service call customers.
6.
reading documents and manuals invested along the company . Bonus points : do not wear glasses to see if you can do .
7.
Suppose you lost the product documentation and manuals, see if you can from your network site.
8.
Register your products or services,
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9.
followed by your e-mail signature. This will save the recipient's time,
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