Office Pro 2007 firebird-support Message Window

Howdy,Office Pro 2007,
I've purchasers stating that there's a 5-10 second lag when making an attempt to retrieve a
dataset in the server to a customer. The consumer OS varies.
If they're entering data they start to choice and five - ten seconds later the area
is populated using the information. Then they're able to move on.
Has people heard of this with Windows Server2008R2 in a very virtual surroundings?
They say it was not happeing when they were applying the Interbase edition with the
database.
Thanks beforehand.