Teach you apt handle with customers 24 kinds of sk

Sales is a results of Heroes game sales is to deal. There was no transaction, no matter how good the sales process can only be spent snowy night wind. In the salesman's mind, in addition to the transaction,Diesel Jeans UK, no choice. But the customer is always so In this process is important, the retinue description is excluded ...
sales is a results of Heroes game sales is to deal. There was no transaction, no matter how agreeable the sales process can merely be spent snowy night air. In the salesman's idea, in addition to the transaction, no alternative. But the customer is all so In this process is essential, exclude the following description of several customers mistrust transaction method:

1, the customer said: I want to think about it.

responses: time is money. Opportunity makes the thief to.

(1) inquiry method:

usually in this case, the customer amused in the product, but you could not figure out the presentation (such as: decisive details), or hiding something (such as: no money, no decision-making power) not decision-making, then there are quite off the words. So to illuminate the reasons for the use of investigation method will then prescribe the right medicine to remedy the patient. Such as: Sir, I have in the end is where we explained, so you say you have to think?

(2) assuming method:

imagine now the transaction, the customer can get what benefits (or happy), if necessary quickly deal with the hand may lose some of the benefits (the pain), the use of the hypocrisy of people quickly to assist transactions. Such as: Mr. X, our products must be very interested naturally. Suppose you buy now, you can win × × (and awards). We come once a month (or have a improvement), there are now many people want to buy this product,Diesel Loose Jeans, if you do not timely decisions, ... ...

(3) direct method:

by determining the customer's location, linear answer to the customer, principally for men there is a answer of money the buyer, the straight method can impact him, forcing him to pay the bill. Such as: × × President, really, would not be a money problem? Or shirk it you are in, you want to flee me

2, the customer said: also expensive.

responses: you pay for, in fact, is not expensive.

(1) Comparative Law:

① compared with similar products. Such as: market × × × × brand of money, this product cheaper than the brand more charming × ×, × × brand than the quality also good.

② other items with the same amount to liken. Such as: × × money can now buy a, b, c, d and so a few entities, and this product is that you need maximum now, not now buy a little expensive.

(2) crash up method:

the product of several makeup parts separately, some part of the explanation, each of which is not expensive, the more cheaper together.

(3) average:

the price dispensed to every month, newspaper, daily, especially fknow next to nothing ofme of the most forcible high-end apparel sales. Generally only dress clothes to buy the digit of days, and buy a brand you can wear a digit of days, on average each day more, buy expensive mark label is clearly cost-effective. Such as: You can use this product many annuals? Calculated by × × years, × × × × a week on the substantial day of the investment is how many you spend each × × money, you can get this product, value!

(4) Praise method:

applause by customers had to face the pocket. Such as: Sir, look you know routinely very focused × × (such as: instruments, quality of life, etc.) you, will not be loath to buy the product or service.



3, the customer said: the mart downturn.

Responses: downturn to buy, sell good times.

(1) amuse the method:

intelligent people unveil a trick: When people are selling, buying successful; while others are buying, selling champions. Now decisions need spunk and knowledge of many very successful people are in a recession, when the establishment of their success. By said buyer intelligent, intelligent, successful people and other materials, to please the customer, get carried away when out of the billfold!

(2) of the small law:

the macro-economy is a huge environmental alterations, a unattached individual can not be changed, for everyone in a short time or step by tread, always This will dilute the matter, will trivialize to deal with, the transaction will depress the shock of the macro-environment. Such as: a lot of people these days talking about the market downturn, but for us personally, but no major clash, so that it will not affect your buying × × products.

(3) instances of law:

citation before examples, cite successful examples, cite examples around, give a level of examples of mutual behavior of groups of people, give a fashionable example, give examples of mastery, give examples of idol singers, so that customers appetite, thrust, Buy Now. Such as: Mr. X, × × × × time people buy this product, how are you emotion after use (have anyone remarks on what changes he has). Today, you have the same opportunity to make the same decision, will you?

4, the customer said: can not cheaper.

measures: price reflects the value, no good low goods

(1) gains and losses method:

trading is an investment, the gains will lose. Simply the price to make a purchase decision is not comprehensive, just look at the price, it will bypass the quality, service,Diesel Straight Jeans, value-added products, etc., which to buy themselves a compassion. Such as: Do you think too much you invest in a particular product? Too little investment, but also has his problems, too little investment, so you pay more, because you purchased the product can not achieve the reward time to meet (can not enjoy products, some appended functions).

(2) cards method:

products currently in this price is the minimum price the nation has come to Dier, you want to be lower, we really can not. Through bluff (in fact, not cards, there are thousands of miles away from the cards), allow customers to feel that this price is rational, buy Debu wastage.

(3) aboveboard method:

mini in this world have the opportunity to cost a little money apt purchase the maximum quality products, this is a truth, there are chances apt narrate customers no to psychology. Such as: If you do absence a cheap price, We do no have, we know namely additional locations do not, but there's a little valuable × × products, you tin see by.

5, the customer said: somewhere else cheaper.

measures: service price. Now proliferation of counterfeit goods.

(1) Analysis:

Most people make buying decisions, constantly approximately 3 things: the 1st is product quality, and the second is the product of price, and the third is the product of service. Shifts in these 3 areas to analyze, to dispel the concerns of the customer in mind with doubt, it Such as: × × President, it may be true, once and for all, everyone wants the least value of money to buy the highest quality products. But the service is good here, can aid to × ×, can provide × ×, you buy elsewhere, not so much service, you have to disburse someone to do his × ×, so they garbage your time , but not to save money, or extra appropriate here.

(2) shift method:

do not say their advantage, turning an objective and fair to say that other parts of the languid, and kept saying again, breaking psychological barricade customers. Such as: I have never found: that corporation (elsewhere) at the lowest price providing the highest quality products, but too to provide the best service. I × × (relatives or friends) final week, where they bought × ×, useless aboard the wrong days, and no one repairs, look in past bad attitude ... ...

(3) to remind the decree :

proliferation of forgery merchandise now to remind customers not to seek cheaper and more harm than good. Such as: For your happiness, high quality service and eminent price aspects which one do you choose? You are willing to mash the quality of products but only cheaper? How to do if you bought a counterfeit? You are willing to do our good after-sales Services do? × × President, periodically we invest a little more to get what we really want the product, which is quite worth it, you say it?

6, customers say: No ration (no money) .

responses: the system is die, people are living. No conditions can build the conditions.

(1) forward-looking method:

product can explain the benefits of listening to customers, urging customers to budget and contribute to the procurement. Such as: × ×, I know the occasion of a sound management requires careful budgeting. Budget is to help companies achieve their goals an important tool, but the tool itself to be amenable, you say it? × × products can help your company amend performance and amplify profits, you still to adapt the budget along to actual situation it!

(2) Psychological methods

analysis products can not only bring benefits to the customers themselves, but also bring benefits to the people nigh. Purchase can be the foreman, household like and obliged,Diesel Store, if you do not buy, will lose a representation opportunity, and quite important for customers, lost, the afflict! Especially fknow next to nothing ofme of the company's buying ministry, you can tell them to opponents In use, what benefits have been produced,Diesel Womens Jeans, not to buy will be guiding get behind.



7, customers say: it really worth that much money you?

responses: suspected spy, namely certainly suspect backward.

(1) Investment Law:

make buying decisions is an investment decision, it is difficult for mediocre people to make the right investment is anticipated to assess the effects are in use or the use of the process of gradually understand and feel the product or service to bring their own interests. Since the investment, we ought see more of what ambition happen, and now perhaps only a small chapter of the role, but play a meaningful role in the hereafter, so it was worth!

(2) contradict the law:

use counter as customers to reinforce their buying decision is correct. Such as: you are a discerning human, you can immediately do suspect it? Your decision is sapient, nobody you do not believe me, you do not believe they do?

(3) positive law:

value! analysis to the customer to listen anew to dispel the concerns of customers. Can be analyzed, can be dismantled and analysis, but also case in point certify.

8, customers say: No,Diesel Jeans Sale, I do not ... ...

response: My lexicon has no

(1) bragging method:

bragging is lying, bragging in the process of selling the salesman said not to make unfounded, then bargain, then. Salesman but by bragging that the determination of sales, when granting customers to have more understanding of their own, so that customers believe that you have an avail to some extent, is an adept. Trust deal. Such as: I understand there are numerous reasons to shirk your day a lot of salesman you accept their products. But my experience tells me: no one can mention no to me, to say no we finally became friends. When he told me to say no, he actually is from now on hand the benefits (benefits) to say no.

(2) than the Heart:

salesman actually sell products to others, rejected, can be their true situation and feelings to share with customers speak out, to triumph the compassion of the customer , resulting in sympathy, contribute to the acquisition. Such as: If there is a product your customers love, and want very much to have it, you will not be because a little problem and let the customer you would not? × × so today I will not let you, Mr. I say no.

(3) dead grinding method:

we say that the persevering, in the sale process, not for you inquire the customer, the customer to say what the product. The customer is always subconsciously enemy defense and refused to others, so the sales staff to persevere, continue to sell to customers. If a customer refuses a while, the salesman on the retreat, customer sales staff will not depart any impression.

[Summary]

is skill, is a shortcut, but the usages used have to be familiar with London Health clever. This requires the seller to sell in the daily process of conscious use of these means, field practice, to When the customer doubts what happens, the head does not require calculating, our approach to Chukouchengzhang. By that period, the customer's mind actually is,