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Management consulting is to solve business problems, it is not disputed issues. Problem-solving steps are generally research, identify problems, propose solutions, appliance solutions. It seems they do not argue that many human are doing. But reality tells us that some human solve business problems that, but some folk have not been determined,Diesel Loose Jeans, the procedure fired a phase shelf. Why did not solve the problem? The different public, customers mention that our management foundation is languid,Diesel Womens Jeans, some not encounter the agenda; other on the sidelines of the consultants said, is phoned programmatic consultation, consulting staff lack experience in business management practices caused.

been labeled since the method of consultation from the advisory consultation, participatory consultation, coaching consulting, program-type label consultation, etc., probably all of China's consultants or consulting firms will not say that they are programmatic consultation. Label is befitting, so that customers identify themselves; but all the same label affixed, the customer will be muddled. MBA has just finished entering the consulting industry who are muddled, do I really do on paper? Seems to come to a conclusion: the Industrial hone years to main some business management experience, come back to do consulting it.

naming not solve the problem, to hone a few years to solve industrial problems? Not even, along long experience astray Chi is a slow theoretical process, but not approach the understanding of a wide range of fields. By management that the collection of experience, perception + management + consulting experience acquired as a agreeable consultant is quite long, but it is not completely scientific.

In fact, the main of the international consulting manufacture has a lot of people do not have industrial experience. Experience is periodically unreliable, the key is considering direction.
How, then, be a good consultant it? Must 1st be a large change of motifs, the common advice is based on the concept of problem-oriented, is to find and solve problems. Based on problem-oriented thought,Diesel UK, the consulting work is the beginning of this treatise the steps mentioned research, identify problems, propose solutions, implement solutions. Test reflect on, in truth, this problem-oriented, very cozy to fall into is to my (management consultant) as the central orientation,Diesel Straight Jeans, is how I research, how I base the problem, how I propose a solution, I am how to implement the solution. Think almost a change in way, the customer is how to see it? All this seems to be manipulated, seems to be a dark box, it seems that the reply lies in the consultant's calculator,Diesel Skinny Jeans, along to research consultant to study the requirements of being, eventually given a prescript (early microcomputer consultant prepared solution), proceed and compel the server (implementation); While the consultants and clients to communicate each time great consideration to customer experience, it is to a standing ovation the customer's sentiments.

problem-oriented consultative approach , yet the lack of understanding of corporate inner staff at all levels, did not partake, fearing interests, positiveness and other elements did not show alternatively passive, or rejected, or wait and penetrate, so that corrections or changes in corporate governance is laborious to proceed. Experienced consultants can take some fathom to prevent these from happening, to ensure the quality of counsel. However, this ambition over-reliance on personal experience.

In other words, part of the consultant or consulting tight called the customer centre, but the tactical class, or capability class, rather than the true averaging of customer center. Therefore, a good consultant have to first shift from the concept, to be truly customer-centric, that is, at the strategic level to achieve customer-centric, then causativeable use of management methodology and method of consultation of these strategy or techniques.

What is a truly customer-center? Simply how to understand the customer, the customer how to identify problems, detect solutions to the customer how the customer is how to implement solutions. At the same time to fully understand the customer is not one abstract organization, neither is it a person, where each customer is a specific person.

Based on this concept, here are the steps for a specific conferring information:
problem-centered counseling: 1 , research -> 2, find the problem -> propose a solution -> solution
implementing customer-centric consulting steps: understanding the customer -> Advanced Client -> Client Practice -> customer to complete
following brief detailing of process consulting, for example a customer-centric consulting four-step phase


customers know:
; This is the starting of the beginning stages of consultation, the focus of this period is to create a customer a basic understanding of process management, open-end investment starts swiftly behind the inquiry should no, at this time consultants through exercising and additional means to let customers know what is the process , what is the process, the process is how to do, what the difficulties. Consultant by this stage the customer to read documents narrated to the process thinking. At the end of this phase, consultants, etc. to understand the customer through the test understanding of the location.


consumers improve phase:

this stage the converge namely to further addition purchaser awareness, even if the customer comprehend the present problems in the treatment process, the shock of the problem, and whether the problem-solving value. At this time, the consultant can be 1 on an interviews with customers, then interviews, apt extract the customer's current processes, the chief problems and issues and organize seminars as the major.


customer practice stage:

the focus of this phase, and customers to amplify solutions for customers in the process of combing this phase of exercise methods and paint process the use of tools and guidance to customers in process of sorting out and jot, and make recommendations for improvement. This stage can be imported post-trial scamper.


customer to complete stage:
this stage and customers to develop processes to implement management systems, the prim process switching.

according to customer-centered four-step consultation to promote the client's internal staff at all levels of initiative and participation. Help clients identify problems,Diesel Slim Jeans, and strengthen customer at all levels of seriousness of the problem and the awareness of the benefits to solve the problem, and help customers take the initiative to explore solutions to the problem; consultants and clients easy to reach a accordance for the solution of the along lay a good foundation.